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State cites elderly abuse at Edgewood Vista facility - Mesabi Daily News: News

State cites elderly abuse at Edgewood Vista facility

3 aides fired but not named after investigation

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Posted: Wednesday, September 2, 2009 12:00 am

VIRGINIA — Officials of Edgewood Vista’s assisted living facility in Virginia said Wednesday that they took “immediate and swift action and self-reported” to the county the accusations of resident abuse by three aides at the facility.

The aides were found by a state investigation to have verbally, physically and emotionally abused elderly residents. Those aides were suspended and have since been fired.

The report, made by the Office of Health Facility Complaints at the Minnesota Health Department, also found Edgewood Vista to have inadequate procedures for internal reporting of suspected maltreatment by staff members.

The state agency began investigating complaints last April and has since made several unannounced visits. Correction orders were issued under threat of fines.

Edgewood Vista has complied with the orders, state officials said.

The three employees were not named in the report, which covered allegations dating back to last fall. The findings will appear on the nursing aides’ background checks and a state official said they will be disqualified from working in similar jobs. They have a right to appeal the findings.

Investigators were unable to contact one employee by phone or subpoena. A second denied the allegations and denied witnessing the incidents but admitted to taking a picture of one of the residents and posting it on the Internet. The employee said she removed the picture when she was told it wasn’t allowed. The third employee told investigators about some of the alleged abuse but said she didn’t report it and that she went through a 30-day evaluation for using bad judgment.

Here’s the official response by Edgewood Vista regarding the issue:

“The unfortunate events … in no way reflect the standard of care Edgewood Vista - Virginia demands from its employees.

“We took immediate and swift action and self-reported to local county authorities. The individuals were immediately removed from the workplace and remained on suspension during the internal investigation. Following our investigation we permanently terminated employment of all involved individuals.

“Edgewood has a strong resident care-centered reputation, we are committed to hire, train, and educate all care-givers to safeguard our residents and ensure the highest quality of care. Edgewood conducts pre-employment drug/alcohol screenings and complies with state required criminal background checks. In addition, we enforce the requirements set forth by the state of Minnesota that all caregivers and employees are mandated reporters of abuse.

“The behaviors and actions of the employees terminated from employment in no way reflect the mission and vision of Edgewood Vista.”

Witnesses in the report told state investigators they had seen incidents of one employee telling a resident who had dementia and acute depression to shut up, call him a “retard” and place him in a corner in a sun room because he was “naughty.”

In addition, witnesses said they saw two employees hit another client, who had Alzheimer's disease, with foam “water noodles” and put their cold hands on the client's neck to startle her and also said one employee told a resident who had Alzheimer's that her husband was dead.

In one case, a witness told investigators, the three employees antagonized a woman with Alzheimer’s disease by pinching her on the side of her breast, slapping her buttocks and bouncing a rubber ball off her buttocks. When the resident was teased she “got ‘meaner’ and more depressed” and would not come out of her room, the report said.

The employees also are accused of slapping one male resident in the mouth and telling another to “shut up.” Another female resident was told she was “crazy” and was badgered until she yelled to be left alone, the report said.

Welcome to the discussion.


  • marykatestan posted at 9:44 am on Wed, Sep 9, 2009.

    marykatestan Posts: 0

    Why are the names of the individual being held? If it was any other incident the names would be plastered all over the news. I am so sorry for those that had to suffer under these three people's hands. And from reading the other comments it doesn't sound like this is an isolated incident involving just these three. Some people in Edgewood Vista don't have family to watch out for them. If you have family there and know of someone who doesn't, be kind and watch over them too. Some day we will all be old and in need of help. We are here to help others - not abuse and hurt them. This is very sad and very disappointing.

  • anonymous posted at 3:57 am on Wed, Sep 9, 2009.

    anonymous Posts: 0

    I see the comments about paying these workers what they deserve. Who's to say these positions are worth more money? And shortfatguy, you state there are a lot of good workers at Edgewood, but also state that you can't find good help for what they are paid. What is it? Are they good help or are they what minimum wage can buy? They aren't good help if they work minimally for their wage. They are due pay increases as their performance proves it...like most other jobs.

  • anonymous posted at 11:48 am on Tue, Sep 8, 2009.

    anonymous Posts: 0

    There are alot of good people who work there also!! These people who did this should be punished but dont paint the whole staff with the same brush!! Maybe it would help if they paid the workers what they deserve. Its probably hard to get good workers at barely over minimum wage!!

  • anonymous posted at 1:16 pm on Mon, Sep 7, 2009.

    anonymous Posts: 0

    Please do not confuse Edgewood Vista with a nursing home. This is being done in much of the media reports. Nursing homes are under much stricter rules and mandates from the state. Assisted living facilities such as this can be much more lax with training, reporting, etc.

  • anonymous posted at 9:27 am on Sat, Sep 5, 2009.

    anonymous Posts: 0

    In response to the negative criticism about Edgewood Vista I would like to say that it is sad that again just a few people can spoil it for the rest. My parents are residents of Edgewood and their experience is a very positive one. We as the the family appreciate the hard work and dedication of the employees of Edgewood. They care for individual needs, show respect and kindness and give great care to the residents. We are blessed to have such great care for our parents.JQFJF

  • anonymous posted at 4:46 pm on Fri, Sep 4, 2009.

    anonymous Posts: 0

    I'd like to present a nice, positive nursing home story to balance out this horror story. My mother recently had surgery and we were told that she would be having after-care rehab "in one of the nursing homes". I got worried because I had heard stories similar to this one, but not locally on the Range. Thank goodness it turned out to be St. Michael's in Virginia. The staff was phenomenal! I would say at least 90% of them are sincerely caring people who love, or at least are happy with what they do. By the time my mom left, she was thinking about volunteering there so she could go back and visit her nurses and therapists! I saw a lot of smiles and laughter between the staff and residents. When they needed to be firm, they used their voices, not their hands. I was there on a daily basis for almost 4 months and not once did I see anything to complain about, and much to complement. For anyone considering moving a family member from Edgewood, find out if St. Michael's has space. And do it soon--I imagine poor St. Mike's is going to be inundated with calls now!

  • anonymous posted at 7:00 am on Fri, Sep 4, 2009.

    anonymous Posts: 0

    Everyone who has a family member living there should file a compalint! Our grandmother is there and she has been left in the tub for over 45 minutes and yelled at for buzzzing to many time for help. Action should be taken from top bottom

  • anonymous posted at 6:04 pm on Thu, Sep 3, 2009.

    anonymous Posts: 0

    These employees were released and Edgewood Vista has new management. These incidents occurred in the alzheimers unit of the facility. The staff is very sad this has happened but has moved on and hopes it is not taken against them. Daycare children and Alzheimers patients cannot defend against things like this but assisted living resident can.

  • anonymous posted at 12:19 pm on Thu, Sep 3, 2009.

    anonymous Posts: 0

    I certainly hope that the facility has been open and honest with families of the other residents these people worked with. I doubt the abuse was limited to just a handful of clients. And I hope families hold the facility accountable as well as the individuals for this. Scary thinking that really you don't need any training to be an aid in many facilities and that the ones where you need to be a CNA is only minimal training.

  • anonymous posted at 7:15 am on Thu, Sep 3, 2009.

    anonymous Posts: 0

    i work with challenged people and have worked in the field for many yrs. how sad that sick people are choosing this line of work. if they could know that someday THEY may need such care and be treated in the same manner... what goes around comes around. i hope they are prosecuted to the full extent of the law should they be found guilty!!!

  • anonymous posted at 6:51 am on Thu, Sep 3, 2009.

    anonymous Posts: 0

    If people face criminal charges for cruelty to animals or child abuse, there certainly should be charges brought in this case. I'll be watching for followup on this part of the story.

  • anonymous posted at 6:51 am on Thu, Sep 3, 2009.

    anonymous Posts: 0

    Where was administration when this was going on? There are so many well trained people who would do a wonderful job at Edge Wood- However they choose to pay terrible wages, even worse benifits and hire entry level people and train them for 1-2 hrs and call it good! I think they need to clean house from top to bottom! If you have a family member there like I do, make your voice heard! We have had several problems there and we get the same run around~ The employees are more worried about getting a smoke break then taking care of the individual they left in the tub!

  • anonymous posted at 6:33 am on Thu, Sep 3, 2009.

    anonymous Posts: 0

    Beauty is skin deep,ugly goes to the bone.

  • anonymous posted at 5:21 am on Thu, Sep 3, 2009.

    anonymous Posts: 0

    Are there criminal charges that will be filed against these people? Why are there names not released?If anything like this was to happen at a daycare center, this would be treated differently.

  • anonymous posted at 4:16 am on Thu, Sep 3, 2009.

    anonymous Posts: 0

    this makes me sick....and the sad part is it has been going on for a long time...i had a relative in this facility and had to move her due to the bad treatment she recieved while in their care....its just sad that people trust these facilities to take care of their loved ones and with how much money they charge this is the treatment they get...it is truely horrifying

  • anonymous posted at 3:51 am on Thu, Sep 3, 2009.

    anonymous Posts: 0

    Seriously you should name these people so everyone knows what kind of sick people are working in our nursing homes. This is appalling and sick. I am so disgusted!! Are there going to be criminal charges?

  • anonymous posted at 1:51 am on Thu, Sep 3, 2009.

    anonymous Posts: 0



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